SERVICES TO HELP PRISONERS
PLS offers three main advice services to assist prisoners in Queensland with regard to issues relating to parole and other related topics:-
PLS Prisoner Advice Line
Prisoners can ring the PLS Advice Line on the PIN number available at the specific correctional centre for legal advice and information about prison law matters. All prisoners in Queensland can contact us for free from the Arunta phones in all correctional centres.
Please note: We cannot provide criminal law advice to third parties. This means that we can only provide advice to you on matters related to your own treatment by the prison system. If you have a friend or a relative in prison with a question about their treatment, they must call us directly.
The Prisoner Advice line is available every Tuesday and Thursday between the hours of 9.00am and 1.00pm. Due to the high number of calls currently being received, we cannot answer all the calls received. If a call is urgent and you were unable to get through, please speak to a correctional officer and ask them to contact the Prisoners Legal Service on your behalf. Alternatively, you can write to us at GPO Box 257 Brisbane , 4000 and we will respond to you by letter.
Safe Way Home
PLS also offers the Safe Way Home program (formerly the Gradual Release Assistance Program – GRAP.) Read more for further information about the Safe Way Home program.
Litigation and law reform
PLS seeks to conduct strategic litigation aimed at law reform and to improve procedures and outcomes for Queensland prisoners. Such parole advice and litigation continues to challenge parole refusals as well as provide advice and assistance to prisoners returned to custody on indefinitely and cancelled parole orders. In addition, limited advice is provided to prisoners in the community regarding conditions of their parole orders.
Please note: We cannot provide criminal law advice to third parties. This means that we can only provide advice to you o n matters related to your own treatment by the prison system. If you have a friend or a relative in prison with a question about their treatment, they must call us directly.
They can do this via the free Prisoner Telephone System on Tuesday mornings from 9am to 1pm. They can also write us a letter for free using the blue envelope system.